Privacy Policy

Effective Date: 2025-Aug-19

Theory Studios, Inc. (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and share information when you use Tend With Friends on Meta Quest devices. It applies to players worldwide, including the United States, the European Union (EU), and the United Kingdom (UK).

1. Information We Collect

When you play Tend With Friends, we may collect:

  • Basic gameplay data: progress, achievements, in-game purchases, and settings.

  • Device information: device type, operating system, crash reports, and performance data.

  • Account information: we may receive a unique user ID and related information provided by Meta to authenticate your purchases.

  • Optional information: if you contact us for support, we may collect your email and details you provide.

We do not collect biometric data, voice recordings, or precise location information.

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve gameplay experiences.

  • Save your progress and preferences.

  • Deliver in-game purchases and rewards.

  • Fix bugs and optimize performance.

  • Respond to support requests.

  • Comply with legal and regulatory obligations.

3. Legal Basis for Processing (EU/UK Users)

For players located in the EU or UK, we rely on the following legal bases under the GDPR/UK GDPR:

  • Performance of a contract: to provide you with the game and related services.

  • Legitimate interests: to improve, secure, and operate our services.

  • Consent: for optional features, such as marketing or certain analytics (if applicable).

  • Legal obligations: to comply with applicable laws.

4. Sharing of Information

We do not sell or rent your personal information. We may share information only in these cases:

  • With service providers (e.g., cloud storage, analytics, payment processors) who help operate the game.

  • As required by law (e.g., government requests, legal obligations).

  • In case of a merger, acquisition, or sale involving Theory Studios, Inc.

If we transfer your information outside the EU/UK (e.g., to the U.S.), we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

5. Children’s Privacy

Tend With Friends is designed for players aged 13 and older. We do not knowingly collect personal information from children under 13 (or under the minimum digital consent age in your country, such as 16 in parts of the EU). If we learn we have collected personal information from a child, we will delete it. Parents or guardians may contact us at the email below to request deletion.

6. Your Rights

Depending on where you live, you may have certain rights, including:

  • United States (CCPA/CPRA, where applicable)

    • Right to know what data we collect.

    • Right to request deletion of your data.

    • Right to opt out of the sale or sharing of personal data (we do not sell personal data).

  • European Union & United Kingdom (GDPR/UK GDPR)

    • Right of access (to request a copy of your personal data).

    • Right to rectification (to correct inaccurate data).

    • Right to erasure (“right to be forgotten”).

    • Right to restrict processing.

    • Right to data portability.

    • Right to object to processing (including for marketing).

    • Right to withdraw consent at any time (if processing is based on consent).

To exercise these rights, please contact us at the email below. We may need to verify your identity before fulfilling requests.

7. Data Retention

We keep your information only as long as necessary to provide the game and related services, or as required by law. When data is no longer needed, we securely delete or anonymize it.

8. Security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee complete security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you within the game or by updating the “Effective Date” above.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

Theory Studios, Inc.
hi@theorystudios.com